As the largest patent producer for 17 years running, this company has a lot of talented people to thank for their success. With thousands of innovators and inventors and over 300,000 employees' world wide, IBM had an employee recognition challenge only the best in the industry could meet. That is why they turned to Chakra Communications to manage their Technical and world-wide Patent Awards programs. Recognizing employees quickly is key to the success of the programs, but quality and perfection is also a must.

Integrating IBM's order process into an immediate fulfillment system allows Chakra to personalize, assemble and ship employee awards world-wide in a matter of days with accuracy that could only be described as near-perfect. We say "near perfect" because although we've had zero-defects in the program for more than 12 years, it would not be "a perfect performance" until we ship the last award. A multi-year year contract awarded to Chakra in 2009 will ensure that doesn't happen for a long while.

For the 17th year in a row, IBM is the world's largest producer of patents with almost 5000 issued in 2009. Click here for a look at the on-line article announcing this achievement along with a picture of one of the inventors holding the patent award we produced.